Frequently Asked Questions
Where do you ship from?
We ship all our products from the Netherlands.
Is a refund possible if I'm not satisfied with my purchase?
Yes, we offer a refund policy. If you’re not satisfied with your order, please contact us for more information on the return process.
How long does it take to process an order?
Order processing typically takes up to 24 hours. Once your order is processed, you will receive a confirmation email.
What is the shipping time for my order?
Shipping times may vary depending on your location. Generally, orders within the Netherlands arrive within 2-3 business days, while international orders may take 7-14 business days. Please note that customs and import duties may apply for international shipments.
What does "Cook It Yourself" mean?
“Cook It Yourself” refers to our line of products that enable you to prepare delicious meals from scratch with high-quality ingredients. We provide you with the tools and ingredients you need to create restaurant-quality dishes at home.
Are you a registered trademark?
Yes, we are a registered trademark. Our products are made with care and quality, and our brand symbolizes our commitment to excellence.
How can I contact you for further assistance or inquiries?
You can reach our customer support team via email at info@cookityourself.eu or through our contact page on the website. We’re here to help and answer any questions you may have.